Author Question: Which of the following choices may lead to competitive advantage?1. new products, services, and ... (Read 74 times)

ss2343 · **on:** Jul 7, 2018

Which of the following choices may lead to competitive advantage?1. new products, services, and business models; 2. charging less for superior products; 3. responding to customers in real time?

A) 1 only
B) 1 and 2
C) 2 and 3
D) 1 and 3
E) 1, 2, and 3

Question 2

The major function of a process diagram is to trace ________.

A) process operations from beginning to end in a way that is clear to all stakeholders
B) the errors that could possibly creep into the process during the analysis stage of the SDLC
C) the maintenance cost of an initiative
D) the implementation cost of an initiative