A disruptive innovation is ________.
A) a new product or service that is harmful to the people or society
B) a method used in production that raises environmental concerns
C) a new product or service that has the potential to reshape an industry
D) a technology that increases switching costs and entry barriers for newcomers
Question 2
________ is a driver of information systems development that touches on security, privacy, safety, and regulatory compliance.
A) Customer relationship management
B) Return on investment
C) Competitive advantage
D) Risk management
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