A disruptive innovation is ________.
A) a new product or service that is harmful to the people or society
B) a method used in production that raises environmental concerns
C) a new product or service that has the potential to reshape an industry
D) a technology that increases switching costs and entry barriers for newcomers
Question 2
________ is a driver of information systems development that touches on security, privacy, safety, and regulatory compliance.
A) Customer relationship management
B) Return on investment
C) Competitive advantage
D) Risk management
Disruptive selection.
Bank teller assisting with customer service.
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