Author Question: Why is the IT department often perceived as impenetrable to people from other areas of an ... (Read 67 times)

jenna1 · **on:** Jul 7, 2018

Why is the IT department often perceived as impenetrable to people from other areas of an organization?

What will be an ideal response?

Question 2

A key is a physical device that is used to lock and unlock a message.

Indicate whether the statement is true or false

ngr69 · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

Disconnects in communication between IT staff and others in the organization often arise due to the jargon barrier. People often get frustrated when IT doesn't respond immediately to their ideas or suggestions. Like all functional business units, IT has a full plate of ongoing projects, prioritized by the CIO working with the CEO and other top executives to ensure that resources are wisely spent with a solid return on investment. Because of this, technicians are forced to move onto the next trouble ticket, and are unable to spend a long time on each ticket. Such communication barriers make the IT department seem impenetrable.

Answer to Question 2

FALSE