This topic contains a solution. Click here to go to the answer

Author Question: What are the people-related issues faced by enterprise resource planning (ERP) implementation teams? ... (Read 85 times)

Melani1276

  • Hero Member
  • *****
  • Posts: 516
What are the people-related issues faced by enterprise resource planning (ERP) implementation teams?
 
  What will be an ideal response?

Question 2

Strategic-level decisions involve direct interactions with customers and have predetermined policies and procedures that spell out how to handle different situations.
 
  Indicate whether the statement is true or false



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

asware1

  • Sr. Member
  • ****
  • Posts: 318
Answer to Question 1

People-related challenges can be classified as top management, team, and individual.
One common problem occurs when top management believes the hard part of the implementation process is the decision to implement. Managers believe that once that decision is made, they can move on. Instead, they need to stay involved, ensure implementation is monitored, resources are committed, good procedures are written, and thorough training is conducted.
A second top management problem is overselling the vision of what the system will do. Often management can be blinded by the benefits of the promised system and not look carefully at the assumptions behind the promises. This can lead top management to buy more features than it needs or than the organization can implement successfully.
When an ERP system is implemented, the way work is done is changed and the culture typically bites back. Changing the culture can lead to employee resistance as the change in work habits may threaten self-efficacy, which is a person's belief that he or she can be successful at his or her job.
Implementing an ERP system requires extensive and effective collaboration; when collaboration breaks down, implementation suffers. Consultants from the vendor, IT analysts from the client firm, and end users all know things the others don't know; these missing bits of knowledge can only be learned by collaborating. Implementation changes the work people do. As a result, employees may need to be given extra inducement to change to the new system.

Answer to Question 2

FALSE




Melani1276

  • Member
  • Posts: 516
Reply 2 on: Jul 7, 2018
Wow, this really help


Perkypinki

  • Member
  • Posts: 339
Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

 

Did you know?

Vampire bats have a natural anticoagulant in their saliva that permits continuous bleeding after they painlessly open a wound with their incisors. This capillary blood does not cause any significant blood loss to their victims.

Did you know?

On average, the stomach produces 2 L of hydrochloric acid per day.

Did you know?

Ether was used widely for surgeries but became less popular because of its flammability and its tendency to cause vomiting. In England, it was quickly replaced by chloroform, but this agent caused many deaths and lost popularity.

Did you know?

About 3% of all pregnant women will give birth to twins, which is an increase in rate of nearly 60% since the early 1980s.

Did you know?

The longest a person has survived after a heart transplant is 24 years.

For a complete list of videos, visit our video library