What are the different business functions integrated by ...

[newbem]

What are the different business functions integrated by enterprise resource planning (ERP) products?
 
  What will be an ideal response?

Question 2

Organizations run the risk of unfavorable customer reviews when using social media applications.
 
  Indicate whether the statement is true or false

[morrie123456]

Answer to Question 1

For a product to be considered a true ERP product, it must include applications that integrate the processes in the following business functions:
- Supply chain management (procurement, sales order processing, inventory management, supplier management, and related activities)
- Manufacturing (manufacturing scheduling, capacity planning, quality control, bill of materials, and related activities)
- Customer relationship management (sales prospecting, customer management, marketing, customer support, call center support)
- Human resources (payroll, time and attendance, HR management, commission calculations, benefits administration, and related activities)
- Accounting (general ledger, accounts receivable, accounts payable, cash management, fixed-asset accounting)

Answer to Question 2

TRUE