Answer to Question 1
Managerial processes concern resource use. These processes include planning, assessing, and analyzing the resources used by the company in pursuit of its objectives. Managerial processes occur much less frequently and with many fewer computerized actors than operational processes. At a pizza franchise, for example, these processes include assessing seasonal promotions, planning and scheduling cashiers, and determining which personnel to promote. Information systems that facilitate managerial processes are often referred to as management information systems (MIS).
Answer to Question 2
B
Explanation: B) With corrective maintenance changes are made to a system to repair flaws in its design, coding, or implementation.
CL
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