Answer to Question 1
A process, or as it is sometimes called, a business process, is a way of doing something. For example, a company has a process for acquiring new customers. The process involves finding potential customers, contacting them, assigning a sales person and so forth. Because organizations accomplish work via processes, focusing on them is key to improving organizational effectiveness and efficiency. An information system is a collection of components, including a computer, that stores and retrieves data and produces information. Business processes and information systems are not the same things. A process may use multiple information systems, and an information system may touch many different processes. Information is a meaningful insight that helps employees to do their jobs.
Answer to Question 2
TRUE
Living systems such as the human body consist of closely interrelated elements
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