True CRM brings together information from all the ________ ...

[Beheh]

True CRM brings together information from all the ________ sources within an organization.
 
  A) software
  B) hardware
  C) data
  D) process
  E) none of the above

Question 2

Which of the following is not a goal of producing process specifications?
 
  A) to reduce the ambiguity of the process
  B) to reduce the time it takes for a process to run
  C) to obtain a precise description of what is accomplished
  D) to validate the system design

[akemokai]

Answer to Question 1

C

Answer to Question 2

B

[Beheh]

Thanks for the timely response, appreciate it

[kjohnson]

Excellent