In CRM systems, a customer file is started from an initial point ...

[Kthamas]

In CRM systems, a customer file is started from an initial point of ________, whether it is a phone call inquiry or a purchased lead.
 
  A) networking
  B) demand
  C) marketing contact
  D) service support

Question 2

What is a recovery log?
 
  What will be an ideal response?

[GCabra]

Answer to Question 1

C

Answer to Question 2

A recovery log is a file recorded to the disk that logs database updates, ensuring that even if the update performed on the data in memory is somehow lost before it is written to the disk, the information about the update will still be captured.

[Kthamas]

Thanks for the timely response, appreciate it

[cici]

Gracias!