Author Question: CRM systems can be categorized based upon their ________, business strategy, and implementation ... (Read 84 times)

Hungry!

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CRM systems can be categorized based upon their ________, business strategy, and implementation perspectives.
 
  A) functionality
  B) level of data sharing
  C) tactical impact
  D) value chain alignment

Question 2

One way of analyzing qualitative documents is to notice the graphics, animation, and hyperlinks displayed on Web pages.
 
  Indicate whether the statement is true or false



JYan

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Answer to Question 1

A

Answer to Question 2

TRUE



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