Author Question: What are the keys to a successful change management process? What will be an ideal ... (Read 41 times)

iveyjurea · **on:** Jul 7, 2018

What are the keys to a successful change management process?

What will be an ideal response?

Question 2

The functional requirements process will be helpful in choosing an ERP vendor.

Indicate whether the statement is true or false

nguyenhoanhat · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

Communication and training are the keys to a successful change management effort. People are often frightened by rumors about impending changes and so they often resist ERP implementations. Just knowing that they will be trained extensively in the new system alone can make a huge difference in their attitude towards it. The project manager must be sensitive to the concerns of the average user.

Answer to Question 2

TRUE