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Author Question: An important attribute of a good SLA is: A) cost. B) completeness. C) metrics. ... (Read 22 times)

BRWH

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on: Jul 7, 2018
An important attribute of a good SLA is:
 
  A)
 
  cost.
  B)
 
  completeness.
  C)
 
  metrics.
  D)
 
  All of the above

Question 2

Distinguish between three types of strategic uses of IT in business.
 
  What will be an ideal response?


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prumorgan

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Reply #1 on: Jul 7, 2018
Answer to Question 1

B

Answer to Question 2

1. Working inward  Business-to-employee. These types of uses include end-user computing and process reengineering.
2. Working outward  Business-to-customer. These types of uses include systems to enhance customer relationships and gain competitive advantage.
3. Working across  Business-to-business. These types include linking suppliers, customers and other parties to the value chain.


BRWH

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Reply 2 on: Jul 7, 2018
Great answer, keep it coming :)

robbielu01

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Reply 3 on: Yesterday
Excellent

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