Which of the following focuses on adding value to primary and ...

[washai]

Which of the following focuses on adding value to primary and supporting business activities?
 
  A)
 
  Linkage Planning Analysis
  B)
 
  Value Chain Analysis
  C)
 
  Competitive Forces Model
  D)
 
  Stages of Growth Model

Question 2

Describe the key differences between procedure-based information work and knowledge-based information work.
 
  What will be an ideal response?

[aham8f]

Answer to Question 1

B

Answer to Question 2

Procedure-based information work consists of high volume, low cost (per transaction) and well-understood activities. The focus is on efficiency of data handling. Knowledge-based information work consists of low volume, high cost (per transaction), and ill-structured activities. The focus is on results achieved by handling concepts rather than data.