Key factors limiting the use of personalization include A) ...

[rl]

Key factors limiting the use of personalization include
 
  A) matching profiles with product offerings and delivering those offerings.
  B) communication costs and filtering costs.
  C) privacy and trust issues.
  D) lack of customer loyalty and service customization costs.

Question 2

EPEAT-registered products must meet 42 mandatory environmental criteria.
 
  Indicate whether the statement is true or false

[firehawk60]

Answer to Question 1

C

Answer to Question 2

FALSE

[rl]

Gracias!

[kthug]

Thanks for the timely response, appreciate it