Author Question: Benefits to vendors of social commerce include A) better self-service is possible. B) customers ... (Read 69 times)

wrbasek0

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Benefits to vendors of social commerce include
 
  A) better self-service is possible.
  B) customers can assist other customers.
  C) identifying problems quickly.
  D) customers' expectations can be met in full and quickly.

Question 2

Validation is the assurance that online customers or trading partners cannot falsely deny their purchase or transaction.
 
  Indicate whether the statement is true or false



kthug

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Answer to Question 1

C

Answer to Question 2

FALSE



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