________ focuses on listening to social media where anyone can ...

[Chelseaamend]

________ focuses on listening to social media where anyone can post opinions that can damage or boost your reputation.
 
  Fill in the blanks with correct word

Question 2

Data mining can be very useful in detecting patterns such as credit card fraud, but is of little help in improving sales.
 
  Indicate whether the statement is true or false

[aburgess]

Answer to Question 1

Brand management

Answer to Question 2

FALSE