You have been offered an opportunity for employment in a ...

[silviawilliams41]

You have been offered an opportunity for employment in a different area and you've decided to leave your current job. You really enjoyed working with your team, but you are also excited about the new opportunity.
 
  You wish to include in your letter of resignation some mention of the characteristics and skills the nurse manager has demonstrated that make the team you are leaving very successful. You mention the nurse manager's __________. a. ability to make the decisions regarding unit management without having to bother the staff for their input
  b. not bothering with performance appraisals or unnecessary feedback
  c. ability to motivate employees to engage in continuing education opportunities
  d. allowing staff members to deviate from formal policy and procedures

Question 2

While doing retrospective chart review, a nurse manager discovers that patients in the unit are having their Medicare double-billed for certain hospital services over a 5-year period.
 
  The nurse manager is very concerned and feels this may be a case of fraud, but she is afraid to tell anybody because the general opinion of most employees is we have always done it this way.. What step would be least effective in addressing the nurse manager's concerns? a. Filing a qui tam lawsuit in secret with the court
  b. Confiding in a close manager friend at work about what the nurse manager is planning
  c. Providing a copy of the complaint to the Department of Justice with a written disclosureof all the information concerning the fraud
 d. Telling no one at work about the nurse manager's discovery or planned actions

[zoeyesther]

Answer to Question 1

c

a. Incorrect: Managers of successful teams involve employees in decision making.
b. Incorrect: Managers of effective teams coach employees, engage in appropriate communication with employees, and facilitate employees' growth and development.
c. Correct: Characteristics of successful teams include having managers who are skilled in coaching, motivating, communicating, engaging team members in decision making, and developing team members.
d. Incorrect: Allowing staff members to deviate from formal policy and procedures has not been identified as a characteristic of managers of successful teams.

Answer to Question 2

B
In this situation, the nurse manager has just discovered fraudulent activities occurring in the hospital.
Steps that the nurse manager should take to report this occurrence are file a qui tam lawsuit in secret
with the court, provide a copy of the complaint to the Department of Justice with a written disclosure
of all the information concerning the fraud, and DO NOT let anybody at the hospital know that a
lawsuit is being filed (this includes another manager who is a close friend).

[silviawilliams41]

Thanks for the timely response, appreciate it

[xiazhe]

Excellent