Author Question: What are the three outcomes of burnout? Provide an example of how a staff member would demonstrate ... (Read 78 times)

leo leo · **on:** Jul 7, 2018

What are the three outcomes of burnout? Provide an example of how a staff member would demonstrate each of these.

What will be an ideal response?

Question 2

In the world of work and service, you can create and sustain high-quality connections by all of the following except:

a. providing support. c. fostering admiration.
b. showing appreciation. d. avoiding negative people.

Kimmy · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

Correct answers should include the following points.
o emotional exhaustion
o feelings of cynicism and detachment from work
o feelings of being ineffective at work
Examples of how a staff member would demonstrate these will vary.

Answer to Question 2

D
Avoiding negative people does not help create and sustain high-quality connections. Providing
support, showing appreciation, fostering admiration, challenging, and expressing hope for the future
are all ways to energize people at work and develop high-quality connections.