Author Question: Incongruent responses occur when the words or behaviors used in communications do not match or are ... (Read 64 times)

pragya sharda

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Incongruent responses occur when the words or behaviors used in communications do not match or are inappropriate to the context of the message. Four types of congruent responses are listed below. Which is not necessarily correct?
 
  a. blaming
  b. placating
  c. threatening
  d. being super reasonable

Question 2

In Canada, the __________ level of government is responsible for the health care of military members.
 
  a. provincial
  b. territorial
  c. municipal
  d. federal



Jsherida

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Answer to Question 1

C
The use of incongruent responses can contribute to miscommunication and lack of understanding. Some common forms of incongruent responses include: 1) blaming; 2) placating; 3) being super reasonable; and 4) using irrelevant information for decision making (not threatening).

Answer to Question 2

d

a. Incorrect: Under the Constitution Act of 1982, Canada's federal government carries responsibility for a limited range of health services, such as service for members of the military and for Aboriginal people on reserves.
b. Incorrect: Under the Constitution Act of 1982, Canada's federal government carries responsibility for a limited range of health services, such as service for members of the military and for Aboriginal people on reserves.
c. Incorrect: Under the Constitution Act of 1982, Canada's federal government carries responsibility for a limited range of health services, such as service for members of the military and for Aboriginal people on reserves.
d. Correct: Under the Constitution Act of 1982, Canada's federal government carries responsibility for a limited range of health services, such as service for members of the military and for Aboriginal people on reserves.



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