Author Question: Your unit is in the process of making a major change in patient care delivery. Data has been ... (Read 38 times)

cookcarl · **on:** Jul 7, 2018

Your unit is in the process of making a major change in patient care delivery. Data has been collected; the driving and restraining forces, including costs, desirability, and feasibility, have been examined.

Which issue related to change has the unit addressed? a. Political issue c. Structural issue
b. Technology issue d. People issue

Question 2

As a new graduate, you recognize that one of the reasons to introduce change is to:

a. solve a problem. c. sort out the causes of chaos.
b. maintain relationships. d. acknowledge that change is inevitable.

mcarey591 · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

C
Structural issues include the costs, desirability, and feasibility of the change project. Political issues
include the power groups in favor of or against the proposed change. Technology issues may include
new, up-to-date equipment. People issues include the commitment of the staff, their level of education
and training, and their interest in the project.

Answer to Question 2

A
There are three basic reasons to introduce a change: 1) to solve a problem, 2) to improve efficiency,
and 3) to reduce unnecessary workload for some group. Change for the sake of change is an
unnecessary and stressful.