Answer to Question 1
C
The Agency for Health Care Research and Quality (AHRQ) funds health services research on the
effectiveness of health care services and outcomes.
Answer to Question 2
Correct answer should include the following points:
o Positive outcomes such as job satisfaction, accountability, decreased job tension, organizational commitment, trust, and perceived unit care-quality is seen with transformational leadership and transactional leadership (transformational in greater amount).
o Leadership styles that focus on people and relationships were associated with higher nurse job satisfaction while the styles that focused on tasks were associated with lower satisfaction.
Answer to Question 3
B
According to Starfield (1998), Comprehensiveness involves managing the wide range of health care
needs, across health care settings and among different health care professionals.. First Contact
involves conducting the initial evaluation and defining the health dysfunction, treatment options, and
health needs. Longitudinality involves sustaining a patient-clinician relationship continuously over
time, and coordination involves building upon longitudinality.
Patients should be encouraged to bring to their health care visit all the substances that they take,
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