Answer to Question 1
4
Rationale:
According to Zhang et al. (2009), costs are much lower when physicians discuss end-of-life care with their patients. Yet many dying persons are never referred to hospice. More than a third of those referred only spend seven days enrolled, although many would benefit greatly from aspects of care management lasting longer (Jennings, Ryndes, D'Onofrio, & Baily, 2010).
Answer to Question 2
3
Rationale: Outsourcing is a method by which outside companies specializing in data management techniques may take on responsibilities such as data storage for lower costs, since the companies are highly efficient in one or two areas of data management.