Author Question: Which of the following statements is not true about continuity planning? 1. A good continuity ... (Read 105 times)

shenderson6 · **on:** Jul 7, 2018

Which of the following statements is not true about continuity planning?

1. A good continuity plan is intentionally ambiguous to prevent hacking.
2. Wait time decreases satisfaction and can diminish quality of care.
3. Health care organizations are catching up with other industries in understanding the business case for continuity of operations.
4. Health care organizations must be able to effectively deal with crises.

Question 2

Which instance is most helpful during system training?

1. Training software is provided for staff to practice inputting fictitious client information.
2. Training sessions are scheduled for the four to six week period prior to going live so all users can feel comfortable with the system.
3. Designated trainers are appointed based on their ability to expertly care of patients.
4. New users are trained through an online learning platform such as Blackboard.

Heffejeff · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

1
Rationale: A good continuity plan is clear and concise; one advantage is that it expedites the reporting of diagnostic tests.

Answer to Question 2

2
Rationale: The correct answer is training sessions are scheduled for the four to six week period prior to going live so all users can feel comfortable with the system.. If training sessions are implemented before the system design is complete, the users may become confused. Training should take place ideally within one month of the system going live so that employees can retain and apply information.