A nursing aide has been given a formal written warning regarding arguing repeatedly on several occasions with the team leader about the given assignment. Today the nursing aide has taken four lengthy personal phone calls during her work time.
This is the first offense of this nature. Such phone calls are prohibited in the employee handbook. The nurse manager calls the aide into the office and proceeds with which choice of action?
A) Provide an explanation for the rule and proceed to give a verbal admonishment
B) Ask whether there is a personal problem you could help solve
C) Write up a formal reprimand
D) Suspend the employee for a week
Question 2
What should the manager do when taking the second step in the progressive disciplinary process?
A) Suspend the employee from work for a specified period of time.
B) Insist the employee sign a paper admitting wrongdoing.
C) Complete a formal written reprimand signed by the employee and manager.
D) Admonish the employee not to repeat the infraction.
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