Author Question: What is the best qualitative measurement in determining quality control for marketing? A) ... (Read 38 times)

Marty · **on:** Jul 7, 2018

What is the best qualitative measurement in determining quality control for marketing?

A) Morbidity and mortality rates
B) Nursing care hours per patient day
C) Average length of stay
D) Patient surveys of general satisfaction

Question 2

What is the greatest limitation of the Health Plan Employer Data Information Set (HEDIS)?

A) Findings are not released to the public.
B) Only about half of managed care organizations have chosen to participate.
C) Performance indicators are process focused rather than outcome focused.
D) There are only 15 performance measures.