Which one is a management function associated with quality control?
A) Periodic evaluation of unit mission, philosophy, goals, and objectives
B) Making out the daily patient care assignments
C) Creating a budget
D) Distributing holiday staffing policies
Question 2
An RN is a supervisor in an organization that has total quality management (TQM) as the backbone of its organizational goals and objectives for quality control. How does the RN practice TQM on the unit?
A) Encouraging employees to think of a unit slogan
B) Developing a quota system for number of patients cared for
C) Explaining to the staff that if it's not broke, don't fix it
D) Promoting teamwork rather than individual accomplishments
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