Author Question: Georgia Hospital will provide care that is a national example of consumer service is a: a. Vision ... (Read 19 times)

future617RT · **on:** Jul 7, 2018

Georgia Hospital will provide care that is a national example of consumer service is a:

a. Vision statement.
b. Statement of philosophy.
c. Mission statement.
d. Rationale for care.

Question 2

A nurse manager recognizes that her staff's emotional responses to organizational change are similar to ____.

a. Adaptation techniques
b. Integrative tactics
c. Symptoms of mental illness
d. The grief model

jsm54321 · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

A
A vision statement is an articulated goal that provides an inspirational target to which the organ-ization aspires at some future time. A statement of philosophy expresses values and beliefs, and a mission statement provides the reason for the existence of the organization.

Answer to Question 2

D
The grief model is the most accurate because change produces a longing for what is familiar, even if it is not what is best or realistic.