A basic crisis intervention strategy is to do which one of the following?
a. Allow sufficient time to pass for a calming effect to occur before intervening.
b. Avoid developing a plan for action until the crisis has subsided.
c. Strive to understand and empathize, considering the cultural context of the victim.
d. Try to provide as many answers as possible until the crisis is under control.
Question 2
In reviewing the current delivery model, the nurse manager is aware that a demographic change that will have a significant effect on the healthcare delivery systems of the future is:
a. Changes in staffing patterns.
b. Increasing reports of violence in the workplace.
c. The increasing percentage of the popula-tion that will be over age 65.
d. Escalations in the cost of health care.
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