Author Question: Patterns of communication where assertiveness and confrontation are the norm will create a ... (Read 41 times)

bobbie · **on:** Jul 7, 2018

Patterns of communication where assertiveness and confrontation are the norm will create a relationship of:

a. congruity.
b. trust.
c. listening.
d. separation.

Question 2

The primary hospital _____ is the care that is delivered by nursing staff.

a. product
b. price
c. place
d. promotion

Ksh22 · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

D
As one moves to communicate with patterns of interaction that include assertiveness, confronta-tion, and conflict, perceptions will increasingly differ and ultimately end the relationship in se-paration.

Answer to Question 2

A
The primary hospital product is the care delivered by nurses. A product is the basis of any busi-ness and is the focus of exchange between the provider and customer.