A nurse manager understands that the second step in handling an ...

[yoroshambo]

A nurse manager understands that the second step in handling an employee with a disciplinary problem is to document the incident. Which of the following is best for documentation of per-sonnel problems?
 
  a. Use of the performance appraisal on an annual basis
  b. Notes made immediately after an incident that include a description of the incident, actions taken, plans, and follow-up
  c. A tally sheet of medication errors and other specific problems that will be used at annual review
  d. Copies of reports, placed in his or her file, of all unusual occurrences involving the employee

Question 2

The impending demand for a sufficient number of nurses will occur when ______ reach an age when they will consume the greatest number of health care services.
 
  a. baby boomers
  b. Generation Xers
  c. elderly adults
  d. children

[bigcheese9]

Answer to Question 1

B
In documenting staff problems, it is important to specifically indicate what rules were broken or violated, consequences if behavior is not altered, employee's explanation of the incidents, and the plan of action to achieve and to reach new goals.

Answer to Question 2

A
Baby boomers are currently over 77 million strong. A sufficient number of nurses must be ready to meet the demand when they reach the age when they will consume the greatest number of health care goods and services.

[yoroshambo]

Excellent

[kswal303]

Gracias!