Author Question: Carrie, the manager of the pediatric floor, is being evaluated by her director. Carrie set goals ... (Read 88 times)

sheilaspns · **on:** Jul 8, 2018

Carrie, the manager of the pediatric floor, is being evaluated by her director. Carrie set goals last year such as increasing patient satisfaction on her unit by 20 and decreasing staff turnover by 10.

Carrie's performance appraisal today is based on how well she achieved those goals. This type of performance appraisal is called: a. just culture.
b. peer review.
c. 360-degree evaluation.
d. management by objectives.

Question 2

Organizational _____ affects the quality of nursing care and patient outcomes.

a. culture
b. climate
c. fiscal stability
d. case mix

moormoney · **Reply #1 on:** Jul 8, 2018

Answer to Question 1

D
In management by objectives, the employee and manager establish performance goals for the upcoming appraisal year. This process is difficult for evaluating the entry-level nurse. As the nurse develops and gains more experience, management by objectives may be helpful in defining goals and objectives for the next year and providing the manager with a specific set of goals to follow up with the individual at regular intervals.

Answer to Question 2

A
Organizational culture affects the quality of nursing care and patient outcomes. The manner in which staff perceives culture, manages boundaries, and translates values has an impact on patient care.