The complexity of the healthcare environment for consumers is ...

[futuristic]

The complexity of the healthcare environment for consumers is increased by:
 
  a. Falling levels of education among the public.
  b. Increased levels of poverty.
  c. Complex compensatory systems and a va-riety of delivery systems.
  d. Increased numbers of uninsured or unde-rinsured.

Question 2

Sarah is a second-year nursing student. The clinical instructor overhears Sarah telling a patient that she always checks patients' bracelets before giving medication and she is not sure how the nurses on the unit get away with not
 
  making more errors than they do. The clinical instructor pulls Sarah aside and explores with her how her communication might affect the patient and what it reflects about her beliefs related to the team. The actions of the clinical instructor reflect competencies outlined by: a. QSEN.
  b. IHI.
  c. DNV/NIAHO.
  d. AHRQ.

[chreslie]

Answer to Question 1

C
The complexity of options in health care and the processes and policies involved in funding health services for patients, as well as fragmented relationships with a growing variety of healthcare providers, contribute to the complexity of the system for patients, especially for those who might need it most, such as the poor, uninsured or underinsured, and homeless.

Answer to Question 2

A
The Quality and Safety Education for Nurses (QSEN) project provides resources related to com-petencies that prelicensure and graduate students need to develop to serve as safe practitioners. These competencies include leading and managing, teamwork and collaboration.