The nursing manager of a telemetry unit has developed a policy in ...

[JGIBBSON]

The nursing manager of a telemetry unit has developed a policy in which all nurses automatically are scheduled to have a day off from work on their birthday unless they request to work on that day.
 
  He also gives a small gift to each nurse who becomes certified in his or her specialty area. This manager's actions are positively affecting the _____ of the unit. a. climate
  b. culture
  c. interactions
  d. operation

Question 2

A staff nurse has been working in the neonatal critical care unit for 10 years. She believes that a professional nurse is a lifelong learner. Many staff members come to her for clinical problem solving and advice. This nurse has:
 
  a. decisional authority.
  b. formal power.
  c. informal power.
  d. quantum authority.

[smrtceo]

Answer to Question 1

B
Key areas under the leader's control in which culture can be affected are staff recruitment and retention, welcoming new staff, orientation, celebrating and recognizing staff accomplishments, facilitating change, and promoting a learning environment.

Answer to Question 2

C
This nurse has informal power. She is a staff nurse with a great amount of expertise, with many relationships and alliances in the organization.