Joan, the nursing unit manager, finds it difficult to work with ...

[lbcchick]

Joan, the nursing unit manager, finds it difficult to work with Thomas, a new graduate. Thomas has many ideas, and his manner of presenting them irks Joan.
 
  After reflection and discussion with others, Joan recognizes that she also feels threatened by his behavior. She comes to under-stand that Thomas is trying to establish his own role on the unit, is not trying to challenge her, and needs guidance, coaching, and affirmation. Joan is demonstrating: a. A positive self-concept.
  b. Deepening self-awareness.
  c. Leadership.
  d. Acquiescence.

Question 2

A patient has a history of diabetes mellitus, myocardial infarctions, and hypertension. His HgbA1c level dropped from 7.8 to 6.2 2 months after he began a walking exercise program.
 
  The nurse case manager had provided diabetic education and suggested ways to enhance his cardiac reserve. This is an example of: a. nursing empowerment.
  b. nursing knowledge.
  c. patient expertise.
  d. patient participation in care.

[tsternbergh47]

Answer to Question 1

B
According to Goleman (1995), stepping outside oneself to envision the situation while assuming ownership is a component of emotional intelligence.

Answer to Question 2

D
The scenario depicts an example of a case manager's intervention resulting in a positive clinical outcome. This is the result of the patient's participation in his own care.

[lbcchick]

TY

[tsternbergh47]

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