The question What changes can we make that will result in ...

[a0266361136]

The question What changes can we make that will result in improvement? is an integral part of:
 
  a. TQM c. FOCUS
  b. PI d. PDSA

Question 2

Where did Florence Nightingale receive her basic nursing training?
 
  A) St. Thomas Hospital, England
  B) Kaiserworth, Germany
  C) St. Elizabeth's Hospital and Training School in Scotland
  D) She never received a formal nursing training

[lorealeza]

Answer to Question 1

D
The question What changes can we make that will result in improvement? is one of three that are utilized at the beginning of each application of the PDSA methodology for improvement.

Answer to Question 2

B
Kaiserworth, Germany