_____ is when each worker receives input from suppliers, adds ...

[abern]

_____ is when each worker receives input from suppliers, adds value, and then passes it to the next supplier; this is done as a chain or series of processes.
 
  a. CQI c. QA
  b. Productive work d. A movement

Question 2

Who is considered the Florence Nightingale of the 20th century?
 
  A) Margaret Sanger
  B) Virginia Henderson
  C) Clara Barton
  D) Mary Mahoney

[bubulittle310@msn.cn]

Answer to Question 1

B
Productive work is an integral part of the quality improvement process. It has been defined as a series or chain of processes in which each worker receives input from suppliers, adds value, and then passes it to the next supplier. CQI and QA are both composed of different work processes aimed toward obtaining improved outcomes to specified concerns.

Answer to Question 2

B
Virginia Henderson

[abern]

Excellent

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