One primary difference between _____ and _____ is doing it right ...

[P68T]

One primary difference between _____ and _____ is doing it right versus doing the right thing.
 
  a. CQI and QA c. QA and TQM
  b. QI and QA d. QA and TM

Question 2

Your resume should NOT include skills related to:
 
  A) Leadership
  B) Teamwork
  C) Volunteer activities
  D) Childcare arrangements

[cdmart10]

Answer to Question 1

C
The primary focus of quality assurance (QA) methods is on doing it right, and involves such methods as chart audits, reviewing incident reports, and determining whether performance conforms to standards. Quality improvement (also called total quality managementTQM) focuses on doing the right thing, and uses methods such as building quality performance into the work process and meeting the needs of the customer proactively.

Answer to Question 2

D
Childcare arrangements

[P68T]

Thanks for the timely response, appreciate it

[mohan]

Wow, this really help