The staff is discussing the confusion they have over some directions regarding a JCAHO project given by Linda, the associate nurse manager. Each staff member has a specific assignment; however, some of the tasks seem to be duplicated.
Based on the five elements of communication, who is responsible for the clarity of messages?
A) The decoder
B) The transcriber
C) The encoder
D) The receiver
Question 2
Your nursing unit advocates the use of the factor-type of patient classification system. A new RN graduate states that he has a basic knowledge of this system, but would like to know one advantage to using a system such as this.
Your response includes: a. ongoing workload for nurses to classify patients
b. capturing holistic patient needs
c. data readily available
d. capturing typical nursing time