According to consumer opinion polls, _____ consistently show up ...

[penguins]

According to consumer opinion polls, _____ consistently show up as rated Number One trusted professionals.
 
  a. firemen c. physicians
  b. policemen d. nurses

Question 2

Which of the following are part of Senge's (1990) learning disciplines? Select all that apply.
 
  a. encouraging conversational and collective thinking skills
  b. reflecting on, continually clarifying, and improving our internal pictures of the world
  c. focuses on the relationship needs of individuals and groups
  d. learning to expand our personal capacity to create results we most desire
  e. learning to see how we act more in tune with the larger process and world
  f. using knowledge to encourage change, stressing training and communication

[jamesnevil303]

Answer to Question 1

D
Nurses consistently show up as rated Number One in consumer opinion polls about who are trusted professionals.

Answer to Question 2

A, B, D, E
Senge (1990; Senge et al, 1994) identified five learning disciplines in his learning organizations theory. These five learning disciplines promote lifelong programs of study and practice and are based on the following areas: 1) personal masterylearning to expand our personal capacity to create results we most desire, 2) mental modelsreflecting on, continually clarifying, and improving our internal pictures of the world, 3) shared visionbuilding a sense of commitment in a group by developing shared images of the future we seek to create, 4) team learningencouraging conversational and collective thinking skills, and 5) systems thinkinga way of thinking about and understanding the forces and interrelationships that shape the behavior of systems as well as earning to see how we act more in tune with the larger process and world. Focusing on the relationship needs of individuals and groups is part of the normative-reeducative approach to change identified by Bennis, Benne, and Chin (1969). Using knowledge to encourage change, stressing training and communication is part of the rational-empirical approach to change by Bennis, Benne, and Chin (1969).