A union representative has issued a written appeal to the CNO ...

[neverstopbelieb]

A union representative has issued a written appeal to the CNO (chief nurse officer) regarding an employees verbal reprimand. Which action by the CNO would be appropriate?
 
  1. Inform the CEO (chief executive officer) of the appeal.
  2. Notify the hospitals legal counsel.
  3. Call the employee and obtain information regarding the reprimand.
  4. Arrange a meeting with the employee, agent, and grievance chairperson.

Question 2

An ICU nurse manager states, The hospital has a union but I wouldnt advise joining, to a newly hired nurse. The HR (human resources) director is informed of this comment. Which of the following actions by the HR director is appropriate?
 
  1. Give the newly hired nurse written information regarding the union.
  2. Meet with the manager and inform her of the managers role regarding collective bargaining.
  3. Inform the managers director.
  4. Terminate the manager.

[itsakadoozi]

Answer to Question 1

4
Explanation: 1. The second step in the grievance process is to arrange a meeting with nursing administration,
the employee, agent, and grievance chairperson. The CNO may notify the CEO but this is not
necessary. Legal counsel does not need to be involved at this time. It is inappropriate and
violates the employees right to elicit information regarding the appeal without union
representation.

Answer to Question 2

2
Explanation: 1. The managers role is not to interfere with the employees right to organize, dominate,
encourage or discourage union membership, terminate an employee for filing a charge with
the NLRB, or refuse to bargain collectively.