This topic contains a solution. Click here to go to the answer

Author Question: An ICU manager is investigating a complaint by a night shift staff nurse who states a clients family ... (Read 86 times)

saliriagwu

  • Hero Member
  • *****
  • Posts: 537
An ICU manager is investigating a complaint by a night shift staff nurse who states a clients family member was violent toward her.
 
  The manager learns from the nurse a male visitor challenged the nurse such that she was confined against a wall and encountered verbal accusations. The manager informs the HR (human resources) director of an act of: 1. Disgruntled family members.
  2. Violence.
  3. Battery.
  4. Physical attacks against an employee.

Question 2

A nurse manager has had issues with a marginal employee. Staff have complained several times to the manager regarding this employees competence. Which action by the manager would be appropriate?
 
  1. Discuss the issues at a staff meeting and illicit methods to improve morale.
  2. Discipline the marginal employee.
  3. Monitor the staffs performance to determine the lack of civility.
  4. Terminate the employee.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

zogaridan

  • Sr. Member
  • ****
  • Posts: 328
Answer to Question 1

2
Explanation: 1. Workplace violence is any violent act directed toward persons at work. Violence includes:
threatening actions, verbal or written threats, physical attacks, and/or violent assaults.

Answer to Question 2

2
Explanation: 1. Disciplining the employee allows for communication regarding poor performance and allows
the employee the opportunity to improve his or her performance.
Discussing the issue of morale and monitoring staff regarding civility will not address the
issues regarding the marginal employee. Terminating the employee does not provide the
employee with an opportunity to improve his or her performance.





 

Did you know?

Nearly 31 million adults in America have a total cholesterol level that is more than 240 mg per dL.

Did you know?

Today, nearly 8 out of 10 pregnant women living with HIV (about 1.1 million), receive antiretrovirals.

Did you know?

The B-complex vitamins and vitamin C are not stored in the body and must be replaced each day.

Did you know?

The Babylonians wrote numbers in a system that used 60 as the base value rather than the number 10. They did not have a symbol for "zero."

Did you know?

Persons who overdose with cardiac glycosides have a better chance of overall survival if they can survive the first 24 hours after the overdose.

For a complete list of videos, visit our video library