A patient care services director is discussing past experiences ...

[deesands]

A patient care services director is discussing past experiences while employed at other organizations with regard to staff evaluations. The director states forced distribution evaluations are usually used as a result of:
 
  1. Evaluation inflation.
  2. Several exceptional employees.
  3. Many unhappy employees.
  4. Large numbers of staff.

Question 2

The nurse manager is significantly behind in the required paperwork for the job. How can the manager rectify this situation?
 
  1. Make stacks of work on the corner of the desk so the work can be seen.
  2. Use paper for all communication so a record is kept.
  3. Discontinue subscriptions to all journals.
  4. Set a goal to work on paperwork for a portion of every day.

[ebenov]

Answer to Question 1

1
Explanation: 1. Forced distribution evaluations prevent a manager from inflating all employee evaluations.
The manager is limited to a certain number of excellent employees. This type of evaluation is
not a favorite of managers or employees.

Answer to Question 2

4
Rationale 1: Stacking work around the desk can make work more difficult and overwhelming. It is better to file materials and keep a running to-do list of projects.
Rationale 2: Using e-mail for communication reduces the amount of paper flow through the office, thereby reducing clutter.
Rationale 3: The nurse manager must keep current on nursing issues, so the journal subscriptions are important and should be maintained.
Rationale 4: The best of these options is to set a goal to work on paperwork for a portion of every day.
Global Rationale:

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