A nurse manager notes that staff is struggling with caring for an ...

[K@]

A nurse manager notes that staff is struggling with caring for an increased client load while a new management system is being implemented. What managerial action would help reduce this stress?
 
  1. Asking a nursing faculty friend to use the unit for a student clinical
  2. Hiring two newly licensed nurses for each shift
  3. Asking for nurse input into decisions that directly affect care
  4. Instituting a method of shift rotation that increases staff on each shift

Question 2

A nurse manager has identified that a major time waster is the amount of time spent on the telephone each day. Which strategy would help reduce this time?
 
  1. Answer the phone, Hello, how are you?
  2. Send all calls to voice mail.
  3. Use e-mail for potentially troublesome issues.
  4. Set a specific block of time to return calls.

[ally]

Answer to Question 1

3
Rationale 1: Helping to manage and supervise students is stressful for many nurses.
Rationale 2: Helping to orient newly licensed nurses is stressful for many nurses.
Rationale 3: Involving staff in decision making is one way to identify and reduce stress.
Rationale 4: Working rotating shifts is very stressful to many nurses.
Global Rationale:

Answer to Question 2

4
Rationale 1: Answering the phone this way encourages socializing and small talk.
Rationale 2: There are situations in which issues must be dealt with immediately and face-to-face.
Rationale 3: Troublesome issues should be addressed face-to-face.
Rationale 4: The nurse manager should set time aside to handle routine phone calls and to return calls.
Global Rationale:

[K@]

Thanks for the timely response, appreciate it

[Zebsrer]

Gracias!