A staff nurse on a busy outpatient surgery unit comes to the ...

[itsmyluck]

A staff nurse on a busy outpatient surgery unit comes to the manager and says, I don't know what is going on. I just feel unsettled and anxious.
 
   How should the manager interpret this statement? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Standard Text: Select all that apply. 1. The nurse is trying to establish a problem for which days off will be necessary.
  2. The nurse may be suffering from free-floating anxiety.
  3. The nurse may be overstressed.
  4. The nurse has compassion fatigue.
  5. The nurse is about to experience post-traumatic stress disorder.

Question 2

The nursing staff is continually upset about inability to provide clients with supplies needed because third-party payers will not reimburse for those items. This is an example of which conflict antecedent?
 
  1. Task interdependencies
  2. Distancing
  3. Role
  4. Incompatible goals

[sierrahalpin]

Answer to Question 1

2,3
Rationale 1: There is no indication that the nurse is trying to make up an illness to get time away from work.
Rationale 2: Free-floating anxiety is anxiety that seems to have many alternating causes.
Rationale 3: Stress can cause these feelings of anxiety or fear.
Rationale 4: Compassion fatigue has much more serious symptoms than anxiety.
Rationale 5: There is no evidence of post-traumatic stress disorder.
Global Rationale:

Answer to Question 2

4
Rationale 1: Task interdependencies occur when one group is dependent upon another group to complete a task.
Rationale 2: Distancing divides a group's members into small, distinct groups and increases chance for conflict.
Rationale 3: Roles are defined as other people's expectations regarding behavior and attitudes.
Rationale 4: The nurses in this situation have the goal to provide the best possible care to clients. The third-party payers have the goal of providing care at the least cost. These two sets of goals are often incompatible and result in conflict.
Global Rationale:

[itsmyluck]

Thank you

[sierrahalpin]

Happy to help you