The nurse is talking to a client who has a history of aggressive ...

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The nurse is talking to a client who has a history of aggressive outbursts. What strategies should this nurse use? Note: Credit will be given only if all correct choices and no incorrect choices are selected.
 
  Standard Text: Select all that apply. 1. When addressing the client, use powerful body language.
  2. Remain calm and speak in a moderate tone.
  3. Approach the client with an aggressive I'm in charge attitude.
  4. Speak in simple terms.
  5. Allow the client to speak.

Question 2

The CNO (chief nurse officer) is planning her budget for the next year. A new position has been added to the nursing administration cost center. The CNO is determining how many benefit hours should be allocated for this new position.
 
  To do this the CNO determines what is included in the benefit time. Choose which of the following apply to benefit time. Select all that apply. 1. Sick days
  2. Birthdays
  3. Vacation days
  4. Holidays

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Answer to Question 1

2,4,5
Rationale 1: Powerful body language may be interpreted as threatening.
Rationale 2: A calm manner and moderate tone are calming to the client.
Rationale 3: Aggression or aggressive attitudes can escalate this client's hostility.
Rationale 4: The nurse should use simple terms when talking to this client.
Rationale 5: The client should be allowed to speak, and the nurse should respectfully listen.
Global Rationale:

Answer to Question 2

1, 3, 4
Explanation: 1. Sick, vacation, and holidays are classified as benefit time. Birthdays do not fall into these
categories.

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TY

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