The ICU staff has been dealing with several distractions over the ...

[aabwk4]

The ICU staff has been dealing with several distractions over the last week. There was a scheduling error caused by a change in the staffing matrix and miscommunication between management and administration.
 
  The staff is also caring for a client whose family has been verbally abusive and threatening. The manager notes an increase in absenteeism with the staff over the past 2 days. To which of these distractions is the absenteeism most likely related? 1. The staffing dilemma caused by the scheduler
  2. The change in the staffing matrix
  3. The decline in staff morale due to a hostile environment
  4. The miscommunication between management and nursing administration

Question 2

What action is necessary by a delegate accepting delegation?
 
  1. Accept all aspects of the task delegated.
  2. Assume the delegator will serve as a mentor.
  3. Clarify the time line and expectations.
  4. Realize the delegate and delegator share responsibility.

[Kaytorgator]

Answer to Question 1

3
Rationale 1: Staffing dilemmas are not uncommon occurrences in health care and would not result in an increase in absenteeism.
Rationale 2: Changes in staffing matrix are not uncommon in health care and would not result in an increase in absenteeism.
Rationale 3: The hostile work environment may cause a decline in morale or staff may be frightened to come to work.
Rationale 4: Management miscommunication with administration is not uncommon in health care and would not result in an increase in absenteeism.
Global Rationale:

Answer to Question 2

3
Rationale 1: The delegate has the option to negotiate for those aspects of a task the individual feels can be accomplished.
Rationale 2: The delegator may have no intention of mentoring the delegate.
Rationale 3: It is important for the delegate to make sure the time line and expectations are clearly defined, and he or she may opt to outline the specifications in writing.
Rationale 4: Accepting delegation means accepting full responsibility for the outcomes and the benefits or liabilities associated with a task.
Global Rationale:

[aabwk4]

Excellent

[dantucker]

TYSM