One of the nurses often fails to attend educational offerings ...

[daltonest1984]

One of the nurses often fails to attend educational offerings available to the staff. The nurse manager who implies the nurse may receive a negative evaluation is using which type of power?
 
  1. Coercive power
  2. Information power
  3. Referent power
  4. Reward power

Question 2

An OB manager discusses a nurse's performance with the chief nurse officer (CNO). The CNO learns the nurse has had multiple client and physician complaints that the manager investigated and for which counseling was provided.
 
  The behavior continues even though the nurse has received verbal and written warnings. Which course of action would be most appropriate at this time? 1. Issue a written warning from the CNO.
  2. Place the nurse on suspension pending a new investigation into the complaints.
  3. Terminate the nurse.
  4. Transfer the nurse to another department under another manager.

[Tabitha_2016]

Answer to Question 1

1
Rationale 1: Coercive power is based on penalties a manager might impose on an employee. A negative evaluation is a penalty.
Rationale 2: Information power is based on information a manager has and employees want.
Rationale 3: Referent power is based on the respect the followers have for the manager.
Rationale 4: Reward power is based on the inducements a manager can give to the employees.
Global Rationale:

Answer to Question 2

3
Rationale 1: Written warnings have already been issued. There is no evidence that another warning will improve the nurse's performance.
Rationale 2: The complaints have already been investigated. Suspension is not indicated.
Rationale 3: Since these complaints have been ongoing, even after investigation, counseling, and warnings, termination is likely the best alternative.
Rationale 4: Transferring the nurse to another department does not address the issues.
Global Rationale:

[daltonest1984]

Excellent

[chereeb]

Gracias!