Author Question: The continuous quality improvement (CQI) coordinator is establishing quality measures for a unit. ... (Read 116 times)

genevieve1028 · **on:** Jul 8, 2018

The continuous quality improvement (CQI) coordinator is establishing quality measures for a unit.

These measures would be written according to which criteria? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Standard Text: Select all that apply. 1. The CQI coordinator has read two research studies that show the process improves client outcomes.
2. The CQI coordinator has evidence that a particular practice is effective in decreasing length of stay.
3. The CQI coordinator has used the process in practice for over 2 years.
4. The process being measured produces a desirable outcome.
5. There are very few unexpected bad effects from the process.

Question 2

Which data would be of most interest to an organization using Lean Six Sigma as a means of quality improvement?

1. Eighty-five percent of call lights are answered within 4 minutes.
2. Results of pain medication administration are documented 95 percent of the time.
3. Nursing overtime hours increased by 25 percent in the last quarter.
4. In the last 6 months, overall client satisfaction scores have increased by 15 percent.

mcarey591 · **Reply #1 on:** Jul 8, 2018

Answer to Question 1

1,2,4,5
Rationale 1: The measure must be based in research that shows the process leads to improved outcomes. More than one research study is required for documentation.
Rationale 2: Quality measures should document that evidence-based practice was given.
Rationale 3: Anecdotal information or single-nurse-practice information is not sufficient evidence for writing a quality measure.
Rationale 4: The monitor is written in the positive, meaning that the process is desirable.
Rationale 5: The process should have minimal or no unintended adverse effects.
Global Rationale:

Answer to Question 2

3
Rationale 1: Lean Six Sigma is focused on improving process flow and eliminating waste.
Rationale 2: Lean Six Sigma is focused on improving process flow and eliminating waste.
Rationale 3: Lean Six Sigma focuses on eliminating waste, such as an increase in expensive overtime wages, and would focus on processes that may be allowing this to occur.
Rationale 4: Lean Six Sigma focuses on reducing waste.
Global Rationale: