Author Question: The staff nurse has challenged the appraisal rating given by a new nurse manager. What should the ... (Read 103 times)

Pea0909berry · **on:** Jul 8, 2018

The staff nurse has challenged the appraisal rating given by a new nurse manager. What should the nurse manager do?

1. Do not change the rating as that will undermine the manager's authority.
2. Change the rating immediately as the staff nurse has more experience than the manager.
3. Investigate the staff nurse's challenge and change the rating if it is justified.
4. Ask another staff nurse to act as a mediator in the challenge.

Question 2

Why is it difficult for organizations to foster creative solutions?

1. The initial cost
2. A bureaucratic setting
3. Fear of reprisal
4. Time constraints

jrpg123456 · **Reply #1 on:** Jul 8, 2018

Answer to Question 1

3
Rationale 1: Not changing an error undermines the staff's confidence in the evaluation process.
Rationale 2: The manager should carefully consider the challenge and should not make an immediate decision.
Rationale 3: The manager should investigate the challenge and if there is merit should change the appraisal. Staff members respect a manager who admits a mistake and corrects it.
Rationale 4: It is inappropriate to ask another staff nurse to mediate. If necessary another manager may be involved.
Global Rationale:

Answer to Question 2

1
Explanation: 1. The greater the creativity sought and the greater the departure from present practice, the
greater the investment will be. A bureaucratic setting is incorrect because an effective nurse
manager will recognize that creativity does have a priority in the health care setting and will
build an environment that fosters it. Fear of reprisal is incorrect because special ground rules
can be established that permit innovative managers and staff to function without fear of
termination if their ideas fail. Time constraints is incorrect because time constraints can be
minimized through a carefully designed planning program.