An ICU nurse manager prefers to use a results-oriented system ...

[imowrer]

An ICU nurse manager prefers to use a results-oriented system when evaluating employees. Why would the manager prefer this system?
 
  1. It allows for comparison between employees.
  2. The employee knows in advance what is expected.
  3. It is apparent when an employee stands out against peers.
  4. It eliminates the category of excellence from the system.

Question 2

Which statements by the nurse manager would demonstrate effective change management? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Standard Text: Select all that apply.
 
  1. If this approach doesn't work, at least we can say we've tried.
  2. Let's wait until the administration has completed their reorganization before we implement change.
  3. In order for this plan to work, everyone must agree to participate.
  4. We cannot lose sight of the mission and values of our institution as we begin to integrate these changes.
  5. Although this task is going to be difficult, we have the full support of our hospital administration.

[tkempin]

Answer to Question 1

2
Rationale 1: Comparative judgments measure employees against peers.
Rationale 2: A results-oriented system evaluates the employee based upon outcomes and the employee knows what is expected. This appraisal system is quantifiable, objective, and easily measured.
Rationale 3: Comparative judgments measure employees against peers.
Rationale 4: Systems have different scales, but excellence is almost universally included and is not excluded simply because the system is results oriented.
Global Rationale:

Answer to Question 2

4,5
Rationale 1: This statement suggests that the manager is not completely behind the projected change. This lack of decisiveness may confuse supporters of the change and encourage resisters to keep resisting.
Rationale 2: This statement suggests that the manager may not be completely in favor of the change. In some cases the staunchest resister is the manager.
Rationale 3: If the nurse manager waits until everyone agrees to be a participant in change, change will never occur.
Rationale 4: All changes and actions that occur within an organization should flow from the mission and values.
Rationale 5: It is important to acknowledge that change is difficult. Full support of the administration makes change easier.
Global Rationale:

[imowrer]

Thank you

[tkempin]

Happy to help you